The primary step to react against the criminal misconduct is complaint handling. A complaint is just a form of application in which allegations are leveled by the aggrieved person against a public servant and justice is sought. The complaint is launched in a number of ways as:

  • By the direct affected to enquire the matter
  • By the affected/reporter to conduct a trap raid
  • By formulating a source report
  • By any directive
  • By departmental reference
  • By any court reference
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